Level 3

04 Sep 2024
2 Years
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Digital: Support Services, T Level

In an increasingly technological world, there is a growing demand for professionals who can provide technical support, fix software and hardware problems, and ensure smooth digital operations, whether assisting users with complex systems, managing computer networks, or ensuring cybersecurity. The Digital Support Services T Level provides you with the skills and knowledge you need to succeed in this industry. This programme is designed in collaboration with leading employers and combines classroom learning with practical experience. Acquiring technical skills and industry experience will prepare you for a successful career in digital support services. You can also join the Esports academy and compete nationally in gaming while representing the College.

T Levels are designed to provide a technical alternative to A Levels and are developed in collaboration with employers, ensuring that courses meet industry demands and equip students with the precise skills valued by employers in specific sectors. These two-year courses are equivalent to three A Levels, illustrating the depth of learning involved. One of the distinguishing features of T Levels is the minimum 45-day industry placement, allowing students to gain practical experience and develop essential employability skills. With their unique blend of classroom learning and on-the-job experience, T Levels offer students a clear pathway to rewarding careers in their chosen fields.

We are one of the top colleges in the UK for computing and digital technologies courses. You will learn from experienced lecturers who will equip you with the knowledge and expertise required for success in the workplace. Our college boasts state-of-the-art facilities to ensure that you have access to the latest industry tools and technologies. When you study with us, you’ll become part of our Digital Career Excellence Hub, which means you’ll enjoy a host of career-boosting benefits and unrivalled access to potential employers. You will benefit from work experience opportunities, employer visits, guest lectures from sector experts and courses designed in collaboration with leading organisations to meet industry demands. You'll gain invaluable insight into the IT sector and create numerous networking opportunities. By the time you complete your training, you'll be fully prepared for your future career, armed with the skills and knowledge that employers value.

WHAT DOES THIS COURSE INVOLVE

Within year one, you will study core content that is assessed through a mixture of exams and an employer set project, this will include the following areas:

  • Business Context, including values of digitisation in business, impact of digital and technical change management.

  • Culture, including ethical and moral impacts of digital, and impact of mitigation techniques.

  • Data, including concepts of data modelling, importance of analysis and visualising data.

  • Digital analysis, including characteristics of algorithms and computational thinking.

  • Digital environments and security, including threats to an organisation, types of networking, application of protocols, virtual/cloud computing, and risk mitigation.

  • Diversity and Inclusion, including legislation and digital inclusion.

  • Testing and Tools, including management tools and testing digital components.

Within year two, you will learn content towards an occupational specialism within the digital support services area, culminating in an externally set project. This will include:

  • Designing the infrastructure of a network.

  • Installing and configuration of both physical and virtual infrastructures.

  • Cabling and configuration of devices.

  • Making and testing of different types of cabling.

  • Applying procedures and controls to maintain digital security of an organisation.

As part of this study programme, you will develop your Maths and English skills, and attend tutorials and Individual Development (ID). All aspects of your study programme will be discussed at your interview.

ASSESSMENT METHOD

You will be assessed through a number of exams and project work throughout the programme. You will need to complete all elements to achieve the overall T Level.

FUTURE OPPORTUNITIES

This T Level opens many opportunities while your industry placement highlights your commitment to the digital industry. You will have opportunities to progress to university degrees, such as Applied Computing at University Centre Weston (UCW), degree apprenticeships or directly to the workplace.

The course is a perfect starting point for progressing into roles such as: digital applications technician, service technician, infrastructure technician, IT solutions technician or network cable installer.

ENTRY REQUIREMENTS

5 GCSEs at grade 9-4 (including English and maths), or the Technical Progression Certificate in Computing and Digital (T Level Transition Programme).

WHAT DO I DO NEXT?

  • Ready to apply – please use the ‘apply now’ button at the top of this page.

  • I’d like to visit and see the facilities and chat to staff – see when our next open event is here: EVENTS | Weston College

  • I have a quick question – use our Live Chat facility on the bottom right of this page.


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Once we have your booking we would love to keep you informed of other, similar events you may be interested in. You can unsubscribe at any time. Your personal information will be processed in line with our privacy notice available on our policy page. Is this ok (please tick)?

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By submitting this form you are consenting to Weston College recording and processing the personal information on this form, for any purposes of the college associated with the provision of advice and guidance to potential students on the range of courses available to them, college facilities and any other associated information. In accordance with the Data Protection Act 2018, the information will only be used for the above mentioned purposes.

You will need to complete a full enrolment form prior to starting your course.

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