Housing and Property Management Assistant Apprenticeship
This apprenticeship has been developed to prepare an apprentice for a supporting operational role within the housing/property management sector. The role is primarily responsible for the administrative support in the creation and sustainment of successful tenancies and leaseholds in both social and private housing sectors.
The core of the apprenticeship, however, has been established to provide occupational grounding in the sector. It has been developed to meet the needs of housing/property professionals within the private and affordable housing sectors and is applicable to all sizes of organisation.
What does the course involve?
The housing and property management assistant occupation is an entry level role. It is customer facing and primarily responsible for the administrative work needed to support the creation and sustainment of successful tenancies and leaseholds in both social and private housing sectors.
The role involves working under supervision within the wider organisation, team, communities and external partners. The work is varied and includes undertaking housing duties relevant to the team and organisation. Examples include preparing paperwork for service charges, supporting consultations and undertaking customer surveys, undertaking neighbourhood and property surveys using checklists, data administration, conducting supervised viewings and rental negotiations, handling telephone calls, filing and scanning, arranging meetings and events and researching new initiatives under the instruction of a supervisor.
Housing and property management assistants work closely with colleagues to explore solutions to problems and improvements to ways of working. They take responsibility for the quality, accuracy and planning of their own work.
The apprenticeship prepares an individual for a range of general housing and property management duties leading to entry level professional, management roles.
How will the course be assessed?
To achieve this apprenticeship standard, the employer, training provider and apprentice will agree when the apprentice is ready and competent to undertake the independent end point assessment, which will test their skills knowledge and behaviours required for this role.
What future study opportunities and careers are there?
On completion of the apprenticeship, apprentices will be able to join the following:• Chartered Institute of Housing (CIH) at member level.
Association of Residential Lettings Agents (ARLA) at associate Grade or member Grade (depending on length of service within the sector and within the organisation).
Institute of Residential Property Management (IRPM) at Foundation Level (depending on length of service within the organisation).
Apprentices can also progress onto the Advanced Apprenticeship Housing Management Standard.
What do I do next?
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There are no formal qualifications required to start this apprenticeship but you will be assessed to ensure you have the ability to complete the English and maths qualifications to at least level 1.
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