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IKEA Swap

Do you want to upskill, or work in the customer service industry? Weston College have partnered with IKEA to deliver this amazing course, which could lead you to roles within IKEA Bristol

In this 2-week course you will learner Customer Service and Employability Skills –this will give you the basic knowledge and skills needed to help you apply for a customer service role with IKEA.

What will I study?

This 2-week course will enable you to communicate effectively, record and communicate customer problems, contribute to effective customer service, and understand legislation affecting the customer service sector.  

At the end of the course you’ll be able to:

  • Apply legislation, regulation and organisational procedures for customer service
  • Record and communicate customer problems
  • Positive communication with customers
  • Build effective relationships with customers and colleagues
  • Answer telephone calls from customers. 
  • Write an effective cover letter and CV
  • Prepare and execute an interview

During the course you will also spend a day visiting the IKEA store where you will be given an exclusive tour, a real insight of how the store is operated behind the scenes and even a visit to the canteen where you will be treated to some famous IKEA meatballs.

All learners that successfully complete this course will have a guaranteed interview at IKEA and could be offered one of the many jobs they have available.


Financial Information

Most people qualify for FREE tuition and material fees due to discounts we offer. Click on the icon(s) below to find out what you’ll need to pay.

FREE*
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Apply or find out more

Marketing Permissions

Once we have your booking we would love to keep you informed of other, similar events you may be interested in. You can unsubscribe at any time. Your personal information will be processed in line with our privacy notice available on our policy page. Is this ok (please tick)?

Email
WhatsApp

By submitting this form you are consenting to Weston College recording and processing the personal information on this form, for any purposes of the college associated with the provision of advice and guidance to potential students on the range of courses available to them, college facilities and any other associated information. In accordance with the Data Protection Act 2018, the information will only be used for the above mentioned purposes.

You will need to complete a full enrolment form prior to starting your course.

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This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.