Business with Management courses
Gain the qualifications you need to access a wealth of opportunities in the varied and lucrative business world.
All you need to know about course dates and times
Financial Services Customer Advisor Apprenticeship
What will I do on this course?
On this Level 2 Financial Services Advisor Apprenticeship, you’ll work in a customer-facing role in the finance sector and learn the skills that employers look for, while gaining work experience and earning a wage.
The apprenticeship will be adapted to suit your goals and the needs of your employer. This could include training in a range of topics, such as: the branch cashier role; dealing face-to-face customer enquiries; helping customers use new digital services; dealing with enquiries by phone, email or post; administering customer accounts; resolving straightforward problems and complaints; proactively contacting customers; identifying sales opportunities; and making referrals.
How will I be assessed?
We’ll assess your performance at work and complete an end point assessment.
What could I do after this course?
Most of Weston College apprentices are kept on by their employers at the end of their course, and many move on to the Level 3 Financial Services Advisor Apprenticeship.
You need must be in relevant employment, but we can support you to achieve this.
What Our Students Say
Bella Febry, Business Studies
“It was an amazing once-in-a-lifetime opportunity. It will definitely help my future career prospects."
Former school: Priory
Work Experience: Bella completed her work experience with international oil and gas company 'OiLSERV' in Dubai. During this Bella gained skills in HR, finance, IT, law, marketing, sales and project delivery.
Course: Business Studies
What next? After being awarded Work Experience Student of the Year, Bella aims to get a distinction star and then take a gap year before going to university.