Financial Services Customer Advisor Apprenticeship | Weston College

All you need to know about course dates and times

Month Year
12 - 18 Months
Course code APPFNPF1SA

Financial Services Customer Advisor Apprenticeship

What will I do on this course?

On this Level 2 Financial Services Advisor Apprenticeship, you’ll work in a customer-facing role in the finance sector and learn the skills that employers look for, while gaining work experience and earning a wage.

The apprenticeship will be adapted to suit your goals and the needs of your employer. This could include training in a range of topics, such as: the branch cashier role; dealing face-to-face customer enquiries; helping customers use new digital services; dealing with enquiries by phone, email or post; administering customer accounts; resolving straightforward problems and complaints; proactively contacting customers; identifying sales opportunities; and making referrals.

How will I be assessed?

We’ll assess your performance at work and complete an end point assessment.

What could I do after this course?

Most of Weston College apprentices are kept on by their employers at the end of their course, and many move on to the Level 3 Financial Services Advisor Apprenticeship.


Entry Requirements

You need must be in relevant employment, but we can support you to achieve this.

Course Level

Level 2

iAn interview is required for this course.

What Our Students Say

Bella Febry, Business Studies


Bella Febry

“It was an amazing once-in-a-lifetime opportunity. It will definitely help my future career prospects."

Former school: Priory

Work Experience: Bella completed her work experience with international oil and gas company 'OiLSERV' in Dubai. During this Bella gained skills in HR, finance, IT, law, marketing, sales and project delivery.

Course: Business Studies

What next? After being awarded Work Experience Student of the Year, Bella aims to get a distinction star and then take a gap year before going to university.

Register your interest

Marketing Permissions

Once we have responded to your initial enquiry we would love to keep you informed of other, similar courses you may be interested in.

Email
Data protection
Please note by submitting this form you are consenting to Weston College recording and processing the personal information on this form, for any purposes of the college associated with the provision of advice and guidance to potential students on the range of courses available to them, College facilities and any other associated information. In accordance with Data Protection Act 1998, the information will be used only for the above mentioned purposes.

Apply or find out more

Marketing Permissions

Once we have responded to your initial enquiry we would love to keep you informed of other, similar courses you may be interested in via email.


Is this ok?