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Employment Support Learners Gain Experience with Marco Pierre White at Cadbury House

12 unemployed learners were given the opportunity to study a bespoke Marco Pierre White customer service course, at DoubleTree Hilton Cadbury House.

The Weston College course was devised in partnership with DoubleTree Hilton Cadbury House, who were looking to recruit, and train new team members.

The course was aimed at people who were currently unemployed and it proved popular, with 22 applications, for the 12 spaces on the course. Applicants came from community projects that help unemployed and economically inactive people in the West of England find employment including West of England Works, Releasing New Potential and Skills Support for the Unemployed.

Throughout the course learners spent time developing their customer service skills, as well as learning about what is required to work in the hospitality industry.

At the end of the week, all 12 learners were offered a job interview, and six were offered work trials.

Brian Howe, Training and Development Manager at Weston College, said: “This course was really effective in developing learners skills, to ensure they were ready for working in the hospitality industry. The learners did a superb job, and this is reflected in 50% of them gaining a work trial.”

Joyce Millard, Human Resources Manager at Doubletree by Hilton Cadbury House, said: “The learners were amazing, and made the whole recruitment process very easy. Following the success of this course, we will definitely be repeating it on a regular basis across our venues.”

This course is being repeated at the Abbey Hotel in Bath, later this month (November). To register your interest, please email backtowork@weston.ac.uk or ring 01934 411 147.

Find out more about our employment support services, by clicking here.

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