Level 2
Food & Beverage, Apprenticeship
Level 2
Food & Beverage, Apprenticeship
As a hospitality team member apprentice, you are stepping into an exciting and dynamic industry that revolves around delivering exceptional guest experiences. This apprenticeship provides you with a unique opportunity to become an integral part of a dedicated team, learning the ins and outs of various departments within hotels, resorts, or restaurants. From front-of-house operations to customer service and event coordination, you will gain valuable skills and firsthand knowledge of the hospitality industry. Your apprenticeship will set the foundation for a rewarding career in an industry that values excellence and genuine hospitality.
Show more...WHAT DOES THIS COURSE INVOLVE
You will develop the skills and knowledge required to deliver first-class hospitality. You’ll learn to recognise customer needs, match them to the products and services of the business, and work as part of a team to ensure that every customer is looked after – whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel, or attending a business conference.
All hospitality team members must have the following introductory knowledge:
- Understand what hospitality means; the culture of the industry and why delivering a customer experience to meet and exceed customer’s expectations is so important to hospitality businesses.
- Appreciate the importance of hospitality behaviours such as personal conduct, being adaptable, using initiative and communicating with a diverse range of people.
- Know the range of businesses and establishments that make up the hospitality industry, their differences and similarities and the variety of job roles and progression opportunities that are available.
ASSESSMENT METHOD
You will work on a portfolio as we go through the course and have an End Point Assessment (EPA).
FUTURE OPPORTUNITIES
You may like to progress onto the Hospitality, Supervisory and Leadership Diploma or equivalent apprenticeship.
ENTRY REQUIREMENTS
Minimum 5 GCSE grade 9-2 with at least two at grade 4 (including maths and/or English) or a qualifying level 1 qualification. To be an apprentice, you will need to find a suitable employer. Click here for advice: How to Apply for an Apprenticeship | Weston College
WHAT DO I DO NEXT?
- Ready to apply – please use the ‘apply now’ button at the top of this page.
- I’d like to visit and see the facilities and chat to staff – see when our next open event is here: EVENTS | Weston College
- I have a quick question – use our Live Chat facility on the bottom right of this page.
Full Fee: £0.00 ?
Supported Fee: £0.00
Most people qualify for FREE tuition and material fees due to discounts we offer. Click on the icon(s) below to find out what you’ll need to pay.
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