Intermediate Business Administration (Apprenticeship Level 2)


Administrators need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the Business Administration Apprenticeship framework.

Intermediate apprentices may work in roles such as administrators, office juniors, receptionists/medical receptionists, junior legal secretaries or junior medical secretaries.

Entry requirements

Apprentices need to be employed in an administrative role within an organisation, demonstrating a wide variety of administrative duties. They will also be assessed to ensure they have the ability to complete the English and maths qualifications at level 1.

Functional skills

Apprentices will be required to have or achieve level 1 English and maths as of the apprenticeship framework. If this has already been achieved, then development of further English and maths skills will continue for the whole of the apprenticeship.

End point assessment

This apprenticeship is not available as a Standard at level 2, the College is still able to deliver the Business Administration Level 2 framework.


On the successful completion of this apprenticeship, it is possible to progress onto a range of apprenticeship Standards dependant on the new role and duties; examples include Business Administrator Level 3, Customer Service Practitioner Level 2, HR Support Level 3, Assistant Accountant Level 3, Paralegal Level 3.


This apprenticeship typically takes 12 to 15 months to complete.


The apprenticeship funding is worth £2,000. Levy paying employers may fund apprentices on this programme from their Apprenticeship Account and non-levy paying SMEs through the co-funded option. There may be a small fee for some SME’s.

Title of specific Apprenticeship

Business Administration Intermediate Apprenticeship

The framework consists of:

  • Level 2 Diploma in Business Administration
  • Employer Rights and Responsibilities
  • Personal learning and Thinking Skills
  • Functional Skills in maths, English and ICT at level 1

The Apprenticeships we offer

Hair and Beauty
Laboratory Technician
Legal Services
Sale/Letting of Residential Property
Teaching Assistant
Warehousing, Facilities and Logistics

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