Passenger Transport Service Operations Driver (Bus and Coach) (Apprenticeship Level 2)


Every day millions of people travel on buses and coaches to get to work, to see friends and family or to go on holiday. Passenger transport service professionals make a difference by ensuring they are able to travel safely, on time and in comfort from the beginning to the end of their chosen journey. An apprenticeship in passenger transport services is a great opportunity to acquire the skills, knowledge and behaviours that play a vital role in providing a high quality, accessible and safe passenger transport service to all customers.

Depending on the type of transport system your employer is responsible for, you could be driving buses or coaches. Your duties will include the effective and efficient operation of a passenger transport vehicle, driving legally and safely with a high attention to detail and prioritising on the safety of the passengers and the wider public.

Entry Requirements

Apprentices must hold a valid UK driving licence (at least Cat B car licence) in order to access the apprenticeship and must be 18 years old by the time they are ready to gain their provisional vocational licence. The apprentice will need to obtain the relevant licence prior to taking their end point assessment.

Functional Skills

Apprentices will be required to have or achieve level 1 English and maths and taken the exams for level 2 prior to completion of their Apprenticeship. If Level 2 has already been achieved then development of further English and maths skills will continue for the whole of the apprenticeship.


This apprenticeship will take a minimum of 12 months and 1 week to complete.ProgressionThis Apprenticeship will be offered to people aged 18 and above and in employment and the chance to gain the Cat D driving licence, improve knowledge and skills in their vocational role and enhance their career prospects.


This apprenticeship is in funding band Level 8. Levy paying employers may fund apprentices on this programme from their Apprenticeship Account and non-levy paying SMEs through the co-funded option. There may be a small fee for some SME’s.

End Point Assessment

To achieve this apprenticeship standard, the employer, training provider and apprentice will agree when the apprentice is ready and competent to undertake the independent end point assessment, which will test their skills knowledge and behaviours required for this role.

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