Date of Training: 27th January 2027
Location: Online via Microsoft Teams
Time: 9:30am – 4:30pm
Cost: £95 per person
Strong coaching and mentoring skills can help individuals unlock potential, improve performance and build confidence. Whether supporting apprentices, trainees, colleagues or team members, knowing when to coach, when to mentor and how to have effective development conversations can make a lasting impact.
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This practical one-day workshop will help you understand the differences between coaching and mentoring, explore their benefits and develop the skills needed to support others effectively.
Through interactive activities, real-life scenarios and coaching practice, you will learn how to move beyond simply giving advice and instead use questioning, listening and feedback to encourage self-discovery, accountability and growth.
You will also be introduced to practical coaching tools and frameworks, including coaching models, with opportunities to practise coaching conversations in a supportive environment. ### What you will learn
- Understand the difference between coaching and mentoring
- Recognise when coaching or mentoring is most appropriate
- Explore mentoring best practice and the qualities of an effective mentor
- Understand the impact of the "Advice Trap" and how to avoid it
- Develop key coaching skills, including listening, questioning, rapport building and feedback
- Learn how to use open, closed and TED questions effectively
- Apply coaching models to structure conversations
- Build confidence in meaningful coaching discussions
- Create practical actions to support learning, performance and personal development in the workplace
Who should attend?
This course is suitable for:
- Team Leaders
- Supervisors
- Managers
- Workplace Mentors
- Apprenticeship Coaches
- Anyone responsible for supporting the development of others within their organisation.