BLOG: Industry Placements with OCS
My name is Leigh-Anne and I am the General Manager for OCS at Bristol Airport, looking after the Airside Coaching and PRM (Passengers with Reduced Mobility) Contracts.
We support customers every day, and we provide as much or as little assistance through the airport journey as passengers require. We aim to make travelling through the airport and onto the aircraft as smooth and stress free as possible.
We are an organisation that is passionate about providing opportunities to people looking to enter the industry, and we have worked closely with Weston College over a number of years to support this agenda.
I have always found Weston College to be approachable and helpful. The staff are always positive and flexible where needed. A great team of people that want the best for their students.
Recently we have started offering industry placements to learners at the college, and we have been really impressed. The learners have all been eager to learn and can help support the operation especially at peak times when lots of staff are required to provide the necessary assistance to passengers.
They were all of such a high standard, that we have offered them paid employment within OCS, which has been fantastic to see. Learners have become Customer Care Agents and also one is a Banks person.
Seeing the learners grow has been a real highlight for me. They have learnt new skills, progressed in so many ways and we have provided them with a stepping-stone into the world of aviation.
Working with Weston College has been a great opportunity to expand our network and create new opportunities for learners and OCS.
Leigh-Anne Borkar, General Manager