Telephone salesperson

Telephone salespersons obtain, receive, process and record telephone orders for goods and services.


  • Maintains record of sales statistics, customers contacted and changes to customer details.
  • Arranges despatch of goods and services, information and/or brochures to customers.
  • Receives orders for goods/services by telephone and records relevant details.
  • Quotes prices, credit terms and delivery conditions and records details of orders agreed.
  • Telephones potential customers, explains purpose of call, discusses their requirements and advises on the goods/services being offered.
  • Learns about the product(s)/service(s) to be sold.

Typical Education Level

Level 2 NVQ; GCSE at grades A*-C

Will retirement created job openings

In the UK, 11% in this profession are aged 55 or above.* They will likely retire in the next 10 years, creating a demand for new workers

*This is based on national data


Average annual earnings

The current average wage for telephone salesperson is £15,327

862 positions

Current Employment

The number of jobs in the career for the current year is 862. Job counts include both employed and self-employed persons, and do not distinguish between full- and part-time jobs.


Job Postings

Over the past year, jobs have been posted for telephone salesperson roles.

How well does it pay?

Normal pay for this occupation is £15,327 per year. That is about £1,277 per month or £7.86 per hour. New workers generally start on £16,891, while highly experienced workers can earn as much as £33,252

Is it growing or declining?

This career has remained the same over the last 2 years, and is expected to remain the same over the next 4 years. Currently, 862 people are employed in the region.

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