Gain the basic knowledge and skills needed to work in customer service.

Course Overview

This qualification is the perfect opportunity to start your journey into a career in customer service. In addition, if you are already experienced in customer service, but would like a relevant qualification to support your existing knowledge and experience then this would also be an ideal course for you.

Our brand new suite of short courses for adults will give you the tools to improve every day skills.

From hands-on DIY to theoretical workplace operations, these short evening courses all cost just £99 and don’t require any previous knowlege, experience or qualifications.

Hang it like a Pro! Want to learn how to hang doors to save money? With this carpentry course Weston-super-Mare, you'll build a door lining, fit hinges, hang a door, install ironmongery, and finish with architrave like a tradesperson (plus a free door to try at home!)

Want to learn how to plaster / do your own plastering to save money at home? Get hands-on with real plastering skills and learn to patch, repair, tile, and finish with this evening class in Weston-super-Mare and become a smooth operator!

This three-week programme is designed to help learners build the essential personal, social, and workplace skills needed to succeed in both employment and further training.

Course Overview

This three-week programme is designed to help learners build the essential personal, social, and workplace skills needed to succeed in both employment and further training. Learners will develop confidence in communication, teamwork, problem-solving, and workplace preparation, with a focus on progression into the security industry.

This three-week programme is designed to help learners build the essential personal, social, and workplace skills needed to succeed in both employment and further training.

Course Overview

This three-week programme is designed to help learners build the essential personal, social, and workplace skills needed to succeed in both employment and further training. Learners will develop confidence in communication, teamwork, problem-solving, and workplace preparation, with a focus on progression into the security industry.

Key learning areas

Key learning areas include:

• Understanding workplace expectations and behaviours

• Developing employability and personal organisation skills

• Building communication and customer service techniques

• Preparing for progression into the security sector

What can I do after?

On successful completion of week one, learners will be ready to move on to the Level 2 BTEC Door Supervisors in the Private Security Industry course (2 weeks), where they will gain the knowledge and practical skills required to work as licensed door supervisors, for learners to then apply for their SIA license.

Want to learn how to do your own paving and turn your garden into a showpiece? Become a patio pro and master slabs, block paving and patios with this hands-on evening class in Weston-super-Mare!

Want to learn how to master the basics of bricklaying? In this evening course, you'll learn to set out, build a wall, and finish with your own fire pit masterpiece!

Course Overview

In this practical class you’ll work with real tools and materials, all provided by us, and be guided step-by-step by experienced staff. Just bring a pair of safety boots or Safety trainers, and come ready to enjoy, learn, and build something you can recreate at home.

Real skills. Real projects. One evening a week!