12 unemployed learners were given the opportunity to study a bespoke Marco Pierre White customer service course, at DoubleTree Hilton Cadbury House.

The Weston College course was devised in partnership with DoubleTree Hilton Cadbury House, who were looking to recruit, and train new team members.

The course was aimed at people who were currently unemployed and it proved popular, with 22 applications, for the 12 spaces on the course. Applicants came from community projects that help unemployed and economically inactive people in the West of England find employment including West of England Works, Releasing New Potential and Skills Support for the Unemployed.

Throughout the course learners spent time developing their customer service skills, as well as learning about what is required to work in the hospitality industry.

At the end of the week, all 12 learners were offered a job interview, and six were offered work trials.

Brian Howe, Training and Development Manager at Weston College, said: “This course was really effective in developing learners skills, to ensure they were ready for working in the hospitality industry. The learners did a superb job, and this is reflected in 50% of them gaining a work trial.”

Joyce Millard, Human Resources Manager at Doubletree by Hilton Cadbury House, said: “The learners were amazing, and made the whole recruitment process very easy. Following the success of this course, we will definitely be repeating it on a regular basis across our venues.”

This course is being repeated at the Abbey Hotel in Bath, later this month (November). To register your interest, please email backtowork@weston.ac.uk or ring 01934 411 147.

Find out more about our employment support services, by clicking here.

Peter Misson, 50, of Locking Road, was reluctant to come on the Changes course - aimed at those making the transition from Incapacity Benefit and Employment Support Allowance - because he suffers from dyslexia and hasn’t worked for a long time.

But after completing the course at the College’s Training Solutions in Locking Road, Peter has now gone on to a higher course and hopes either to enter employment or full-time education.

“I didn’t want to come on the course at all,” he said, “because I felt I wasn’t good around people and found it hard to engage. But after just two weeks I found my attitude had changed tremendously. I always thought I’d struggle in groups, but the others on the course, and the staff, were fantastic to be with.”

Peter, a former warehouse manager, said the Weston College staff had been ‘very understanding’, which had given him the confidence to think he could break out of the benefits cycle.

“They helped me to realise that I was capable of being around people and actually enjoy that,” he said. “I’ve now got my CV up together, plus a covering letter, and I’m thinking about a much brighter future.”

Changes is a four week course focusing on several areas including IT, Healthy Eating, Employability Skills and Volunteering. The course culminates with an event the participants organise themselves.

Peter has now gone on to the College’s Aspire course, which teaches employability skills. “Weston College has changed my life,” he said. “I feel much more confident and I’ve really surprised myself.”

Laura Leadbetter, Peter’s Trainer Assessor on the Changes course, said his story was just one of a number of similar transformational stories resulting from the course.

“Some of the learners have been off work a long time, and have suffered from various illnesses which have kept them away from work. However, there has been a tremendous amount of positivity around Changes and because we treat people as individuals we find we get excellent results, as with Peter. He enjoyed the course so much he asked if he could do it again!

“We wish him all the best of luck for his future.”

Personal Statement Basics

The personal statement is the most important part of your application. If you are applying for a course that does not require an interview, the admissions team will be making a decision mostly based on your statement. If you are applying for a course that does have an interview, then the admissions team will decide whether to put you through to interview based on the statement, so either way it is really important. But don’t see it as a threat – it’s a great chance for you to let the university know why you are so motivated to study that subject and how you have developed that interest.

The maximum length is 4000 characters including spaces, which is around 500-700 words depending on how long your words are. Make sure you aren’t over the character count as UCAS will cut you off once it reaches 4000. If you’re struggling to keep within the character count, ask ASPECT to take a look and try and cut it down for you. It should be in paragraphs and have a clear introduction and conclusion; it should be written as an essay rather than a letter. 75% of your statement should be about your motivation to study the subject and how you have developed this interest and your relevant skills through college and work experience, and then 25% is about your extra activities.

What goes in the personal statement?

Make sure you keep your statement content really relevant to the subject you are applying for. You should write about your current course and any other courses you have done that are relevant, and mention your work experience. If you have done extra reading around the subject you are applying for or have attended lectures that have added to your interest, the university would love to know how these have inspired you.

Remember not to just explain what you did, but also make it clear to the university what knowledge and skills you have gained from each experience. Which modules on your course have been really good preparation for the degree you’re applying for? Did you get so inspired by a lesson you then researched into the subject in your own time? How have you developed your teamwork and leadership skills in your part time job? Really let the university know how these experiences have prepared you for university study.

Using the ABC Method will help you check that you are expanding enough on the points you are making.

A – Activity (e.g. module on your course, work experience, Duke Edinburgh award)
B – Benefit (e.g. the skills or knowledge you gained from the experience)
C – Course (e.g. how has this prepared you for the degree you’re applying for?)

C is the really important part for the university, so make sure you always relate back to the degree you’re applying for.

Top Tips

Here are some top tips for writing your personal statement that will hopefully help refine your statement:

Write a plan first – do a mind map with different sections for each paragraph and then use the ABC method to expand your points
Read examples, but don’t copy – there are loads of example personal statement on the internet which can be great for ideas, but don’t copy as UCAS have a plagiarism filter
Use the documents on SharePoint to help you – there are guides and presentations on SharePoint to help you with your statement so make sure you are making the most of them
You don’t need to write it in order – if you’re struggling with the introduction write another paragraph first and come back to the introduction later
Be specific – rather than listing every single thing you’ve done, it’s more important to let the university know what skills and knowledge you have gained from your experience
Be positive – the universities want to know you are passionate about the subject you’re applying for, so use positive words and show how much you love this subject!
Ask for help if you’re struggling – remember that the ASPECT team are here to help