Last month we attended the opening ceremony of Essential Beauty and Aesthetics, a beauty salon run by former Weston College student Jessica Stagg in Weston-super-Mare.

Now, Jessica wants to pass on the things she’s learned to others in the hope that it will help them set up their very own salons.

Being a salon owner, I have learned that you need to give everyone a little piece of what you know to show the knowledge and passion of understanding the industry.

My first experience of the beauty industry was at Weston College, where I achieved my first beauty therapy qualifications and gained my first steps into the industry.

It’s hard work to get to where you want to be, but so rewarding and you learn so much along the way.

Here are my top tips for people who want to open their own salon...

Learning is key

Many salons and spas do things in different ways. Management styles are different, staff and clientele are different, but each successful salon has gone through a learning curve to enable it to sculpt itself into the format that works best for its particular needs.

The things you learn from other salons might not be right for your business, but there are always aspects you can take away and learn from.

Experience is everything

The more experience you can get the better. It took me five years working in salons before I had gained enough experience to ‘go it alone’.

Try working in both salon and spa environments to gain knowledge of a range of treatments and learn as much as possible about them. Visiting salons and spas to experience not only the treatment but the customer service and environment is also a crucial part of the process.

Experiment with products

Every salon has its own recommended brands and products, and they choose these through experimenting to find the products that best suit their needs.

When choosing your preferred products, think about value for money, the kind of results they achieve, but most importantly – the experience of your clients.

Organising is crucial

While it may be easy to get distracted by the aesthetics, the treatments and the products you use, don’t forget the business side of things.

A salon is just like any other shop, but the product you’re selling is a satisfied customer. You need to get the costs and organisation of the business right in order for your salon to be successful.

The customer comes first

Talk to the customers, learn what they like and don’t like, and tailor your treatments around this feedback – it’s the most important and valuable advice you can get.

Every customer needs an amazing experience throughout their contact with the salon, and not just during the treatment. Every interaction needs to be amazing, including marketing, the booking process, the treatment itself and ongoing care.

We've been invited to Buckingham Palace to pick up one of the most important educational prizes in the country: the Queen’s Anniversary Prize for Higher and Further Education.

The award is the latest of a string of successes that the College has seen in recent years since the appointment of Dr Paul Phillips CBE as Principal and Chief Executive.

What is a Queen’s Anniversary Prize?

The Queen's Anniversary Prizes for Higher and Further Education are awarded to leading colleges and universities every two years, and reward excellence, innovation and positive impact on the community. It is generally thought of as equivalent to an Honour but applied to an institution. It is a nation-wide award that is considered to be the most prestigious in the education sector. For further information on the Queen’s Anniversary Prize please visit www.royalanniversarytrust.org.uk

What did we win it for?

The Royal Anniversary Trust judges acknowledged our pioneering approach to outstanding inclusive practice. They recognised that Weston College’s dedicated special educational needs and disability (SEND) provision had delivered impact at a local, regional, national and international level. The College has been recognised for creating world class facilities delivering aspirational provision to over 1000 students requiring additional support. Continuous high performance has been driven by strong leadership from the very top, which has placed empowerment and personalisation at the heart of the College’s strategic plans.

Judges could see that our excellent delivery has allowed the sharing of best practice in order to improve outcomes for other disadvantaged groups including ex-offenders and the long term unemployed. They also recognised that the College’s award-winning provision showed how staff, learners and employers have worked together to “value people” and to create inclusive social mobility for all.

Why is inclusive practice important to us?

Our focus on inclusive practice is led by our Principal and Chief Executive, Dr Paul Phillips CBE, who believes that our students should be put first and that all of our students should be able to enjoy the same high-quality teaching, facilities and support regardless of their background and abilities. He was inspired by the 2001 White Paper titled “Valuing People – A New Strategy for Learning Disability in the 21st Century”.

What does this mean for our students with SEND?

Students at the College can expect to achieve results that are consistently above the national benchmark, with 97% of learners with SEND progressing into employment, further learning or higher education. They can also expect to study in purpose-built facilities that enable them to fulfil their full learning potential. They are taught and supported by highly-qualified specialist staff through personalised programmes of study, which are dynamically and innovatively based on an empowerment model which promotes independence rather than dependency. 

A National Careers Service adviser is now available to provide you with one-to-one impartial careers advice and guidance at Weston College.

The National Careers Service provides free information, advice and guidance to help you make decisions on learning, training and work opportunities. The service offers confidential and impartial advice, supported by qualified careers advisers.

The sessions are available for adults (aged 19+) and Jobcentre Plus customers aged 18 and over between 9am and 5pm on Mondays at the Knightstone Campus. You don't have to be enrolled on a Weston College course to have access to this service.

The careers adviser can support you with advice on careers, writing a CV and job hunting.