Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.


  • Maintains reception area in good order.
  • Records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency.
  • Supplies brochures, pamphlets and other information for clients.
  • Answers, screens and forwards or otherwise deals with telephone enquiries.
  • Records the details of enquiries and makes appointments and reservations.
  • Receives callers and clients and directs them to the appropriate person or department.

Typical Education Level

Level 2 NVQ; GCSE at grades A*-C

Will retirement created job openings

In the UK, 28% in this profession are aged 55 or above.* They will likely retire in the next 10 years, creating a demand for new workers

*This is based on national data


Average annual earnings

The current average wage for receptionist is £16,419

9,369 positions

Current Employment

The number of jobs in the career for the current year is 9,369. Job counts include both employed and self-employed persons, and do not distinguish between full- and part-time jobs.


Job Postings

Over the past year, jobs have been posted for receptionist roles.

How well does it pay?

Normal pay for this occupation is £16,419 per year. That is about £1,368 per month or £8.42 per hour. New workers generally start on £6,508, while highly experienced workers can earn as much as £19,543

Is it growing or declining?

This career has remained the same over the last 2 years, and is expected to remain the same over the next 4 years. Currently, 9,369 people are employed in the region.

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